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# Can I setup an auto-responder to automatically send out a coupon per SMS?

It is possible to set up auto responders for your phone number. An auto-responder is a predefined keyword that people can send to your number and if it matches your auto-responder keyword they'll receive an automated message (possibly with coupon) from your number.  
  
First thing to do? Purchase a number.  
  
You need to have a paid license to be able to purchase a number.  
  

### Purchase number

  
  
*   Navigate to 'integrations' (1) and select SMS marketing (2). Click on 'login'.
  
  
![](https://storage.crisp.chat/users/helpdesk/website/d2e486edeb888800/0119172a-5195-4149-b5d9-ba6843_1qq1b3y.png)  
  
*   Then go to 'inbox' (1) and select 'puchase number' (2).
  
  
![](https://storage.crisp.chat/users/helpdesk/website/5e401aab2301c800/6450dabc-088c-4bfb-9053-d858a9_2s7xb4.png)  
  
*   Select the number of your preference and hit 'purchase number'.
  
  
![](https://storage.crisp.chat/users/helpdesk/website/77c82cd381c07000/c15ceca6-5ff4-438f-929a-cd8318_18k66bj.png)  
  
Next, click on 'confirm payment' to complete the purchase of your number.  
  

### The auto-responder setup

  
Once you have complete the purchase of your number, lets set up an auto-responder for it.  
  
*   Navigate back to 'inbox' (1) and then select 'your numbers' (2).
  
  
![](https://storage.crisp.chat/users/helpdesk/website/fff8359d6304f000/5d1d2954-f079-4a57-a8ea-ed8cc7_1j7prnc.png)  
  
*   Press 'add keyword' or 'manage advanced settings' to set up the auto-responding keyword.
  
  
![](https://storage.crisp.chat/users/helpdesk/website/17ec9beea6a92400/101e3923-09d8-487c-a2a6-fdfdd6_vtv6oo.png)  
  
*   Now scroll down and select 'add auto-responder rule'
  
  
![](https://storage.crisp.chat/users/helpdesk/website/a740119c11aed800/f9e0e3d3-c314-4a47-8775-39b0fb_107bpaj.png)  
  
*   The following modal appears to arrange all settings.
  
  
*   Select 'every inbound message with keyword' (1) then enter the keyword in the first 'message content' window (2). I'm using 'pizza'.
  
  
*   Select 'send a reply message' (3).
  
  
*   Customize the sender (4) you want to send out your message from. Then enter the message content in the window (5)
  
  
If you want to send out a digital coupon, you should paste the coupon URL in the message content.  
*   Finally, hit save (6)
  
  
![](https://storage.crisp.chat/users/helpdesk/website/82cee5af71c3f800/e66d9efc-29cd-46fa-befb-d7b60a_1lraapp.png)  
  
*   This is what my example message looks like:
  
  
![](https://storage.crisp.chat/users/helpdesk/website/47d909c856912000/51150ce5-404f-4f07-9772-f5f4bf_hnrkq2.png)  
  
Congratulations! You have successfully set up auto-responders.