> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.coupontools.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a "user interaction"?

  
  
A user interaction is defined when:  
  
*   A coupon is opened through web view or API call.
  
If a user opens, claims, saves or/and validates a coupon this only defines 1 user interaction.  
  
E.g.  
A user opens and claims the coupon = 1 interaction  
A user opens, claims and validates the coupon = 1 interaction.  
  
*   A loyalty card user has received points or stamps
  
  
We do not calculate a "user interaction" when a bot visits the coupon (eg Google crawler, Facebook crawler)  
  
User interactions will not add up if someone tries to refresh the page of the coupon link multiple times  
  
All user interactions will, by default, reset on the first day of every month.