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# Can I setup an auto-responder to automatically send out a coupon per SMS?

It is possible to set up auto responders for your phone number. An auto-responder is a predefined keyword that people can send to your number and if it matches your auto-responder keyword they'll receive an automated message (possibly with coupon) from your number.

 First thing to do? Purchase a number.

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You need to have a paid license to be able to purchase a number.

### Purchase number

1. Navigate to 'distribution' (1) and select SMS marketing (2). Click on 'login'.

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/smsmarketing_1xelszc.png)

2. Then go to 'Pricing' and scroll down to 'Virtual SMS Number availability'.

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/sms-4_1i6webs.png)

3. Select the country and after that the number of your preference and hit 'purchase number'.

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/purchasenumber_1dj3jzi.png)

Next, click on 'confirm payment' to complete the purchase of your number.


### The auto-responder setup
Once you have complete the purchase of your number, lets set up an auto-responder for it.

1. Navigate back to 'inbox' (1) and then select 'your numbers' (2).

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/yournumbers_1vkl07r.png)

2. Press 'add keyword' or 'manage advanced settings' to set up the auto-responding keyword.

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/manageadvancedsettings_10e0kej.png)

3. Now scroll down and select 'add auto-responder rule'

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/autoresponderrule_k55phc.png)

4. The following modal appears to arrange all settings. 

* Select 'every inbound message with keyword' (1) then enter the keyword in the first 'message content' window (2). I'm using 'pizza'.

* Select 'send a reply message' (3).

* Customize the sender (4) you want to send out your message from. Then enter the message content in the window (5)

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If you want to send out a digital coupon, you should paste the coupon URL in the message content.
* Finally, hit save (6)

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/setupmessage_1a684oj.png)

* This is what my example message looks like:

![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_1500d3w.png)

Congratulations! You have successfully set up auto-responders.








