Canada : SMS Features & Restrictions
Canada has very specific messaging restrictions and a direct connection is necessary in order to ensure message delivery to the numerous networks.
Sender ID
Limited numeric sender only. In the From field you need to specify your pre-approved Canadian (or US) virtual number in international format, for example, 18479121345. Otherwise your message will get rejected. You can purchase long virtual numbers via Coupontools and our team can assist with the verification process.
You will receive network delivery receipts instead of handset DLRs when sending to Canada.
For number verification you'll need to provide us with details about your company, campaign setup, opt-in and opt-out setup etc
Long virtual numbers can deliver to all Canada carriers.
Limited numeric sender only. In the From field you need to specify your pre-approved Canadian (or US) virtual number in international format, for example, 18479121345. Otherwise your message will get rejected.
Other features/restrictions of note
Maximum Throughput: There is a limit of 1 SMS per second and per virtual number for SMS sent from a long virtual number due to local carriers regulations.
All CA Numbers traffic adheres to the CWTA guidelines. For more information, see the CWTA Handbook.
Binary, vCard, unicode, and long SMS are not supported by Canadian carriers.
Euro symbol (€) and some accented characters are not supported by Canadian Carriers.
You may send a maximum of 1 SMS per second and per virtual number in Canada due to local carriers regulations. If you send messages more quickly, the messages will be rejected.
For high throughput needs a dedicated short code would be the optimal solution.
Betting
Cannabis
Emergency Notifications
Gambling
Setup: 250 USD setup fee
- We provide a list of available numbers and you can pick one
- We'll register the number on your behalf
- We link the number with our software & API's.
- We ask you questions about opt-in, opt-out etc and setup that for you in our software
After verification from the providers your number is ready to use and you can test it out.
If the test is succesfully your account is activated and you can start sending messages. From that moment we charge 250 USD yearly for the number & maintenance
Sender ID
Limited numeric sender only. In the From field you need to specify your pre-approved Canadian (or US) virtual number in international format, for example, 18479121345. Otherwise your message will get rejected. You can purchase long virtual numbers via Coupontools and our team can assist with the verification process.
You will receive network delivery receipts instead of handset DLRs when sending to Canada.
For number verification you'll need to provide us with details about your company, campaign setup, opt-in and opt-out setup etc
Canadian Long Virtual Numbers
Long virtual numbers can deliver to all Canada carriers.
Limited numeric sender only. In the From field you need to specify your pre-approved Canadian (or US) virtual number in international format, for example, 18479121345. Otherwise your message will get rejected.
Other features/restrictions of note
Maximum Throughput: There is a limit of 1 SMS per second and per virtual number for SMS sent from a long virtual number due to local carriers regulations.
Restricted Content
All CA Numbers traffic adheres to the CWTA guidelines. For more information, see the CWTA Handbook.
Binary, vCard, unicode, and long SMS are not supported by Canadian carriers.
Euro symbol (€) and some accented characters are not supported by Canadian Carriers.
You may send a maximum of 1 SMS per second and per virtual number in Canada due to local carriers regulations. If you send messages more quickly, the messages will be rejected.
For high throughput needs a dedicated short code would be the optimal solution.
This content is NOT allowed:
Betting
Cannabis
Emergency Notifications
Gambling
Pricing
Setup: 250 USD setup fee
- We provide a list of available numbers and you can pick one
- We'll register the number on your behalf
- We link the number with our software & API's.
- We ask you questions about opt-in, opt-out etc and setup that for you in our software
After verification from the providers your number is ready to use and you can test it out.
If the test is succesfully your account is activated and you can start sending messages. From that moment we charge 250 USD yearly for the number & maintenance
Updated on: 17/01/2023
Thank you!