> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.coupontools.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the difference between SMB and Agency subscriptions?

Coupontools offers two types of subscriptions: **SMB** and **Agency**. Below is a quick overview of the main differences.

## What is SMB?
SMB plans are designed for **single businesses or brands** that manage their own campaigns.
### SMB Lite
* 1 campaign
* Basic campaign types (coupons/loyalty)
* Chat support
### SMB Pro
* 2 campaigns
* All campaign types available
* Coupon Directory included
* Chat + email support

## What is Agency?
Agency plans are designed for **agencies managing campaigns for multiple clients**.
### Agency Lite
* 3 campaigns
* White-label option (custom branding)
* Priority support
### Agency Pro
* 5 campaigns
* Subaccounts for clients
* Phone support included

## What is the main difference?
* SMB = for one business or brand
* Agency = for multiple clients
* Agency includes extra features such as white-label and subaccounts

## Add-ons
All subscriptions can be extended with optional add-ons, such as:
* Extra campaigns
* Custom domain
* Additional users or accounts
* Extra interaction capacity
* Custom development work
Add-ons allow you to scale your subscription based on your needs without changing plan level.


## Need help?
Contact support via the help center for personal advice.