It is possible to remind customers that interacted with your Coupon. You can let them know that the Coupon is about to expire and motivate them to take action. Follow my lead to set such an automated mail communication up with our Automation Flow Builder.

REQUEST ACCESS TO THE AUTOMATION FLOW BUILDER.

Keep in mind that you need to have distributed the campaign via email or SMS to send out reminder text messages or mails.

Once you have access to the feature, you'll find it at integrations (1), flow automation (2). Hit proceed to open the creator.



Then press 'add automation'



Now select 'coupon'



Select the coupon you want to set up an automated flow for. This modal appears.



Press on 'X days before expiration'.



Then select 'send'



Now you'll see a text with red words in it. First press on the red 'X'. Enter the numbers of days. I'm going for 2 in this example. Hit Proceed



Now press on 'Y' and select how you're going to send a message. Select 'Email'.



Now set up the email content. Hit proceed.



Now press on 'Z' and decide who'll receive the email. Select 'Customer'. Hit 'Proceed', next 'Create'



Congratulations, you have succesfully created your automation!

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