How do I personalize an SMS message with personalized fields?
Choose 'Send SMS' from the menu on the left and click 'Bulk SMS'.
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_6m3w7a.png)
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_hotuf2.png)
1 Select a group
2 Once selected, your selection will go to the 'Your selection' box
3 Select a coupon
4 Type your message
5 Add personalized fields in your message
6 Choose 'Date and Time' or 'Immediately' to set the send time
7 Click on the 'Send' button
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/sms-personlize_bo27l3.png)
You will find your sent messages in the "History" when they were sent or in the "Outbox" waiting to be sent in the future.
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_13s4iql.png)
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_6m3w7a.png)
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_hotuf2.png)
1 Select a group
2 Once selected, your selection will go to the 'Your selection' box
3 Select a coupon
4 Type your message
5 Add personalized fields in your message
6 Choose 'Date and Time' or 'Immediately' to set the send time
7 Click on the 'Send' button
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/sms-personlize_bo27l3.png)
You will find your sent messages in the "History" when they were sent or in the "Outbox" waiting to be sent in the future.
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_13s4iql.png)
Updated on: 25/11/2022
Thank you!