How to setup a custom login URL on your white label account?
Here's what you need to do in order to avoid errors while logging in in your custom login URL:
Go to the Branding page under white label of your dashboard
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/whitelabelbranding_1oczyrc.png)
In the Branding page under the 'Settings' tab, you'll see that there's an option saying 'Powered by login URL'. There you can enter your custom login URL
NOTE: It will not work if you haven't purchased a custom domain from us
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_cw9uw5.png)
It's also important to add 'http://' or 'https://' on your custom domain. Otherwise it will not work and you'll get an error
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_574dtm.png)
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_1wbk7gv.png)
Go to the Branding page under white label of your dashboard
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/whitelabelbranding_1oczyrc.png)
In the Branding page under the 'Settings' tab, you'll see that there's an option saying 'Powered by login URL'. There you can enter your custom login URL
NOTE: It will not work if you haven't purchased a custom domain from us
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_cw9uw5.png)
It's also important to add 'http://' or 'https://' on your custom domain. Otherwise it will not work and you'll get an error
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_574dtm.png)
![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_1wbk7gv.png)
Updated on: 04/05/2023
Thank you!