Artikel über: General Platform Questions

What happens if I exceed my user interactions in my package?

In our pricing plans there's a predefined number of user interactions included.

More information about what defines a user interactions is provided in this article.


Default packages:


Bronze = 10 000 user interactions

SIlver = 50 000 user interactions

Gold = 250 000 user interactions


There are also package between our default packages if you need more user interactions:


Between bronze and silver:

Bronze+= 30 000 user interactions for $197

Between silver and gold:

Silver+ = 100 000 user interactions for $397

Silver++ 150 000 user interactions for $497

Silver+++ 200 000 user interactions for $597


What happens upon exceeding the predefined number of user interactions included in my plan?


  • If you only exceed your predefined number of interactions with a couple of interactions, nothing will happen.

  • You're plan WILL NOT automatically upgrade to a higher pricing if you exceed. You'll be notified and contacted by us to upgrade your plan.

  • Upon exceedance, your campaign WILL NOT be locked and remains accessible for customers.

Aktualisiert am: 27/01/2022

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