Can I make a coupon with a transparant background color?Yes you can make the background color transparant.
To make the main body color and the header/footer color transparant simply slide the transparancy slider from right to left on the color selector
See example below:
Before using the transparancyEinige Leser
How to show your company name and email address as sender in your emailsIf you're using our mail system to send mails to your audience, you can customize the email sender address and name. How do you do it? There are 2 options. Follow my lead.
Open your coupon builder and navigate to the advanced settings (1). There you find the email address sender and sender name. Enter the email address you want to send emails from and enter your company name. (2)
Every email sent from this coupon will use that email address and name.
Does Coupontools have a photoshop mockup file so I can create my own templates?Yes, we do!
We have a photoshop file that you can download and use to create your own template images.
It contains a PSD example for all type of coupons we currently provide.
Here is the download link of the Photoshop file: https://www.controlpanel.center/essential/download/psd/mockup.zipEinige Leser
Does Coupontools have price packages between Bronze and Gold?Yes, we do!
Bronze package: Up to 10,000 user interactions for $97.
Silver package: Up to 50,000 user interactions for $297
Gold package: Up to 250,00 user interactions for $697
For more information about the difference between our default pricing packages, check this article.
Between the Bronze and Silver you have 1 upgrade option.
On Request Coupontools FeaturesIn addition to our existing pricing plans and features within those plans, there are also a lot of 'on request features'. I have summarized the most convenient and exciting ones below.
Option to label coupons with tags. Mainly used for the admin to have a better and neater coupon overview in the control panel.
Redirection button on homepage of your Coupon.
Use the Coupon as a Landing Page. You can hyperlink the button to redirect useEinige Leser
What are the image upload specifications?Most campaigns require different images with various dimensions. Here's a summary of all possible images for every campaign type.
Scratch & Win coupon
Spin & Win coupon
Can I customize the login page for my customers?Yes, you can customize the login page logo, colors, background image.
How to update the login page background image?
Go to "White label".
Go to "Branding" and click on the tab "Customize login page" (layout settings).
Upload your own background image.
How to update the login page logo?
The logo on the login page is displayed in the control panel and e-mails.
Go to White Label and select "Branding".
Click on the tab " Logo".
How to updEinige Leser
Which languages do you support on Coupontools?We support the following languages:
These langEinige Leser
Can Coupontools help CPG or FMCG brands with their coupons?Consumer packaged goods (CPG) is an industry term for merchandise that customers use up and replace on a frequent basis. Examples of consumer packaged goods include food, beverages, cosmetics and cleaning products. CPG can be contrasted with durable goods (DG), an industry term for merchandise that is not consumed or destroyed in use and is generally not replaced until the merchandise experiences a problem. Examples of durable goods include appliances, furniture and automobiles.
What is a kiosk and how do I set one up?A kiosk is a small, stand-alone booth typically placed in high-traffic areas for business or marketing purposes.
Easily integrate a coupon, voucher, coupon directory, or a loyalty card in your mobile marketing kiosk so customers can obtain them either by entering their email address or phone number. You can also use it as an opt-in to collect their email addresses and/or phone numbers.
To create a kiosk, go to Integrations on the left menu of your Coupontools dashboard and select More InfEinige Leser
Why can't I see the Save2MobileWallet button while testing the coupon on PC?You can't see these buttons because they're only visible on mobile devices.
If you scan the QR code of the coupon URL by phone then you will be able to see those buttons.
On mobile device:Einige Leser
What's the difference between single-use codes and validation codesThe main difference is that single-use codes are meant for secure and unique distribution while validation codes are meant for secure validation.
Single use codes
"Single use" security mode.
Single use codes have a unique coupon URL for every consumer. e.g. digicpn.com/p/abcdef/1234567890
These coupons can only be accessed via the entire URL and can only be validated once.
Those single-use codes have nothing to do with validation, but with distribution.
There are 4 waysEinige Leser
What happens if I exceed my user interactions in my package?In our pricing plans there's a predefined number of user interactions included.
More information about what defines a user interactions is provided in this article.
Bronze = 10 000 user interactions
SIlver = 50 000 user interactions
Gold = 250 000 user interactions
There are also package between our default packages if you need more user interactions:
How to remove my browsers cache?When you browse through the internet and visit different sites, your browser saves several contents and data in temporary storage. This temporary storage is called "cache". To get rid of the fluff you should clear the cache from time to time. In the following step by step guides we will show you how to achieve that in the different browsers on your pc.
When Websites are not loaded with the latest data, it could be because you have to delete cached files, in order to let the browser downloadEinige Leser
Can we use Google's nearby push notifications with beacons?Google Nearby Beacons
On October 25th, 2018, Google announced that Android will discontinue support for Nearby Notifications from December 6th, 2018, citing misuse of the service resulting in irrelevant and spammy marketing messages being delivered as notifications on Android phones.
What is the difference between the Lite and Advanced coupon builder?Lite builder:
Logo (max 2 logo's can be uploaded)
You can only change the colors of the coupon
Limited claim actions ( Share on Facebook, Enter personal data, Make a payment )
Limited save methods ( Save2Email, Save2PDF, Print coupon )
Limited validation methods ( QR code, Password validation, Validation widget, Locations password validation )
Fixed expiration date.
Description about the couponEinige Leser
How to add Google Analytics (GA) or Google Tag Manager (GTM) to a coupon?Adding Google Analytics
Edit your campaign
Go to 'Advanced settings'
Scroll down until you see Attach pixels or tracking codes to your coupon.
You can add your code here and it will be loaded on all pages from the coupon campaign.
Here is an example analytics code:
P.S. your coupon builder has to be in 'AdvanceEinige Leser
I forgot my password. How do I reset it?To reset your password, go to https://www.controlpanel.center/. There you will see 'Forgot password ?', Click on the link and fill in your username and email.
If you click on the button 'Send' an email will be sent to yWenig Leser
Can I adjust the amount of campaigns on one of my subaccounts?Yes, you can increase or decrease the amount of coupons/campaigns they're allowed to put live
Here's how you can do it:
Go to your sub-account manager in your dashboard
click on 'Edit account'
Under 'general settings' you'll see thaWenig Leser
How can I give my customers a login to view their coupon statistics?Step 1 - create a subaccount
In the control panel, go to "subaccounts"
Create a subaccount for the customer and give access rights to statistics.
Step 2 - move a coupon to a subaccount
After you created a subaccount you can move an existing coupon to a subaccount. You can go to "campaign overview" and select "actions" and "move"
Step 3 - send login credentials to your subaccount
From the subaccount dashboard you can send an email to your subaccountWenig Leser
Can I get a notification email if someone has claimed and/or validated their coupon?Yes, that's possible! Our platform can email you after each claim/validation.
To enable it go to advanced settings of your coupon builder and write down your email on 'Notify by email after each claim:' and/or 'Notify by email after each validation:'
Can I create a teammate account with restricted access?Yes, you can create teammates.
Go to "settings" and here you will see "teammates"
You can create "add teammate" and create a teammate account
You can setup which access rights your teammate will have.Wenig Leser
The Coupontools affiliate program - How to become a Coupontools AffiliateDid you already know that Coupontools has an Affiliate Program that allows you to recommend our services and earn money for every paying customer you refer? Let me show you how it works.
The affiliate program is also available in USD and other currencies.
Where to find it?
It's located at your Coupontools account in the left menu.
How does it work?
How many redeem locations can I set up?The amount of redeem locations within the packages is variable. Here's an overview per package.
Within the bronze package, it is possible to have up to 5 different redeem locations. The bronze package is a lightweight package with limited traffic and branding options. If you exceed this package, upgrade to a higher package.
e.g. You have a small business with 5 locations. You can create unlimited coupons with max. 5 redeem locations in general.
What’s not possible? UsingWenig Leser
Can I hire Coupontools to design the coupons for me?Yes, you can hire someone from the Coupontools design team to make the coupons or images for you if:
You don't have enough time
Don't know how to create quality images on Photoshop
It's too technical
You can ask us to create your coupon, coupon image, background image, coupon directory and loyalty cards.
If you would like to know what the costs will be to do this then you can ask this as a request
You can send an email to firstname.lastname@example.org (maiWenig Leser
How to switch from pricing plan while in trial periodWhile you're in your trial period, you can freely switch from pricing plans to check what plan fits your needs. This is how you do it:
Switch button on dashboard
Log in to your account. Press on one of the green 'switch plan' button.
Click on the switch button from the pricing plan you'd like to switch to. Confirm.
Plans & Prices switch optionWenig Leser
Can I integrate a support chat (eg Intercom) for my sub accounts?You are able to setup a livechat tool in the dashboard to chat with your subaccounts.
To setup the livechat plugin you need to load the integration script.
Go to "White Label"
Go to "Third-party App Installation"
Embed the plugin code here
Some plugins can automatically grab the subaccounts name, email, username etc
In our integration example below, you can find how you can pass dynamic content toWenig Leser
How to remove the 'Powered by Coupontools' from my coupon?This is only possible if you have Silver or Gold Subscription
Watch the video to learn how to edit the Powered by settings of your Coupon.
On the left side of your coupon builder, go to General Settings
If you scroll all the way down, you’ll see ‘Powered by name:’
Can I create coupon templates?Yes, you can save an existing coupon(campaign) as a template. Here is a visual step-by-step guide:
1: go to the coupon overview of your dashboard
2: on the overview, click on 'Actions' and select 'Example' for one of the coupons you want to save as a template
How to setup a custom login URL on your white label account?Here's what you need to do in order to avoid errors while logging in in your custom login URL:
Go to the Branding page under white label of your dashboard
In the Branding page under the 'Settings' tab, you'll see that there's an option saying 'Powered by login URL'. There you can enter your custom login URL
NOTE: It will not work if you haven't purchased a customWenig Leser
Who is behind Coupontools?Coupontools headquarters
Coupontools was founded in 2013 by Xtreme Internet Solutions BVBA
Xtreme Internet Solutions consists of an experienced team of programmers and creative marketing professionals since 2002.
We supply various internet services that allow optimal communication with customers and prospects.
We are located in Belgium in the centre of Western Europe.
How do I archive my coupons?There are 2 ways to archive your coupons .
1. From the coupon overview
On the 'coupon overview' page, you can see your list of the campaigns you have created. On the list, click on 'Actions' and select 'Example' on one of your coupons and a pop-up will show up where you can select 'Archived'.
Click on the drowpdown list and you will see 'Archived'
Can I setup a validity time after the customer has claimed their coupon?Each coupon has a fixed expiration date.
By using a "validity time after claim" you can shift the expiration date based on the users interation.
Create urgency to increase conversions and sales.
In the digital age, customer journeys are complex. The buying process meanders between multiple channels and devices. It’s rarely linear.
What’s more, the journey to purchase is often lengthy. With such a breadth of choice and range of prices, customers may take daWenig Leser
Which distribution methods and integrations are available for each subscription?Bronze:
Mobile Marketing Kiosk
Mobile Wallet Push Notifications (loyalty cards only)
Mobile Marketing Kiosk
Single Use Codes
Unique Code Generator
Every distribution and integration of Bronze
Zapier (Our Zapier invitation link)Wenig Leser
Is it possible to remove the Coupontools branding?Yes, if you have a Silver or Gold subscription you can remove all Coupontools branding. When you have a Bronze subscription you are not able to remove Coupontools branding.
General account branding
Branding of the complete backend & validation widget
Login to the control panel.
Go to "White label" and select "Branding".
Go to "Powered by" tab.
Update those values to your own business.
Individual coupon branding
"Powered by"-settings at theWenig Leser
How do I save my coupon as a template?There are 2 ways to save your coupon as a template
From the campaign overview
On the 'Campaigns' page, you can see your list of the campaigns you have created.
On the list, click on 'Actions' on one of your coupons and select 'Example' or 'Active' and a pop up will show up.
Click on the drowpdown list and you will see 'Template'
How are coupons secured?Whether you need your customers to print coupons or using their smartphone to redeem, our technology will ensure it is delivered in the most secure and accessible way possible. We provide several security options that are sure to meet your security requirements. Every coupon automatically has basic protection, based on a cookie and a unique coupon code.
Single-use coupon codes are unique links (one-time promotion links wich are unique to each individual). WhenWenig Leser
Who can I contact if I see that something is not translated or if something is not translated correctly?You can contact us on the chat support or you can send an email to email@example.com or firstname.lastname@example.org.
It will be easier for us if you send us some screenshots so that we know exactly where there are no/incorrect translations.Wenig Leser
Can I adjust the email sender for emails sent through Coupontools?By default, the emails sent from our platform, are sent with sender email@example.com.
Only if you own a custom domain license we are able to adjust that email sender.
A 3-steps domain verification is a required step to confirm ownership of a domain
Step 1 : DKIM record
Add a new TXT record with the name mandrill.domainkey.yourdomain.com
(just replace yourdomain.com withWenig Leser