• What is GDPR?

  The GDPR or the General Data Protection Regulation, enforced by the European Union, contains rules about the protection of natural persons with regards to the processing of their personal data as well as about the free movement of personal data. The basic idea of the GDPR is to regulate the use of data so that you are in control of your data and not a company. This gives a lot more rights to data subjects and creates more security around data processing. Principles of GDPR PWenig Leser

• Is Coupontools GDPR ready?

  Clear yes. In 2018 we have been working hard and underwent the necessary efforts to be GDPR ready by the 25th May, 2018. Privacy has always been a high priority for Coupontools and will continue to be so.Wenig Leser

• Who is owner of the captured data in my account, coupons and/or loyalty cards?

  We may process the personal data we collect for the purposes described in our Privacy Policy , and thereby act as data processor for those limited purposes. We act only as a, in GDPR terms, data processor, as regards the processing of your information for the purpose of providing the services subscribed by your company. Your company is, in GDPR terms, the data controller. A data controller is: “a natural or legal person, public authority, agency, or other body which, alone or jointlyWenig Leser

• Can I auto remove stored user data?

  Yes, we do have an auto remove feature. Please contact us to enable this in your account. Example of use: Remove all personal data from users after x months from archived coupons.Wenig Leser

• Where are you storing your data and is your storage method GDPR compliant?

  Coupontools main office is located in Belgium and we use a hosting provider from Belgium. All our servers are hosted with DeltaBlue NV and located in Europe. All stored data remains in EU. DeltaBlue NV values privacy and is therefore committed to protect the (personal) data of all its stakeholders. To demonstrate compliance to the latest regulations, such as GDPR, we have implemented ISO 27001 and set up an information security management system (ISMS). The obligations of CouponWenig Leser

• Where can I ask questions about Coupontools's DPA?

  Our DPA fully complies with the GDPR law. In case you might still have questions, please send an email to our DPO at support@coupontools.comWenig Leser

• Can we sign a DPA (Data Processing Agreement)?

  Yes, you can download our DPA here: http://coupontools.com/pdf/dpa.pdfWenig Leser

• How long will be data remain on your servers?

  We at Coupontools take data security & privacy serious. In this article we will explain how long we'll keep your data on our servers. Active clients We do not remove any data as long as your are an active client. You, as a user, can remove data from your account. Note: If you remove a coupon including history from your account these data is permanent removed. If you have a lot of data and you want to have it removed you can contact us at info@coupontools.comWenig Leser