Can I integrate a support chat (eg Intercom) for my sub accounts?

You are able to setup a livechat tool in the dashboard to chat with your subaccounts.
To setup the livechat plugin you need to load the integration script.

Go to "White Label"
Open "Branding"
Go to "Third-party App Installation"
Embed the plugin code here

Advanced integration:

Some plugins can automatically grab the subaccounts name, email, username etc
In our integration example below, you can find how you can pass dynamic content to your integration code.

EXAMPLE CODE FOR INTERCOM

Don't forget to replace the "app_id" with your own intercom app ID!

``<script>
window.intercomSettings = {
app_id: "<REPLACE_HERE_YOUR_INTERCOM_APP_ID>",
name: "<SUBACCOUNT_NAME>",
email: "<SUBACCOUNT_EMAIL>",
company: "<SUBACCOUNT_COMPANY>",
username: "<SUBACCOUNT_USERNAME>",
expiry_date_at: <SUBACCOUNT_EXPIRYDATE>,
used_coupons: <SUBACCOUNT_USEDCOUPONS>,
available_coupons: <SUBACCOUNT_AVAILABECOUPONS>,
created_at: <SUBACCOUNT_CREATEDATE> };
</script>````

Updated on: 12/04/2021