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Coupons
All the information you need about setting up your coupons
Can I setup secure "single use" coupons?
Every coupon has a multi-use coupon URL e.g. digicpn.com/p/abcdef. This method offers a basic protection based on a cookie in the consumer's device. Consumers can forward their coupon URL to friends or use the same coupon on multiple devices. "Single use" security mode. Single use codes have a unique coupon URL for every consumer. e.g. digicpn.com/p/abcdef/1234567890 These coupons can only be validated once. How to use
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I want to limit my amount of claims or validations for my coupon. Is this possible?
Yes, that's possible. If you want to limit the amount of claims or validations go to 'General settings' of your coupon builder. FEW THINGS TO KEEP IN MIND
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What's the difference between Claiming, Redeeming and Validating?
Claiming You can set a claim action on our coupons which consumers must perform before they can claim (= use) the coupon. We offer the following claim actions: Share coupon on Facebook Enter a promotional code Install an app Watch a video Make a payment Enter personal data + Make a payment Watch a video + Enter personal data Watch a video + Make a payment Redeeming When a consumer presents the claimed coupon at the point of sale to make use of the offer, that's calle
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How to change the status of your campaign from 'Example' to 'Active' ?
There are 2 methods to change the status of your coupon from ‘Example’ to ‘Live’ From the campaign overview On the 'Campaigns' page, you can see your list of the campaigns you have created. Click on 'Actions', select 'Example' and a pop-up will show up. Click on the text 'Test campaign' and you'll see a drowpdown list. you'll see an option that says 'Active'. After that click on 'Change status'. ![
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Can I make vouchers with a payment integration?
Yes, that is possible! Our coupons can be turned into a voucher which allows you to collect payments. To set this up, create a new coupon. After you have set up your coupon design it's time to set up the payment method by going to 'Claim Action(s)' and select 'Edit Action' You will automatically go to the payment
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Can I add multiple redeem locations on my coupon?
Yes, you can add multiple locations. To do this, simply click on 'Add location' on the location section of your coupon builder. You are limited to the amount of locations you can add per subscription: : Up to 5 redeem locations : Unlimited redeem locations : Unlimited redeem locations How to add? Add location It will al
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Can I automatically reset a coupon after validation or expiration?
Yes, we have 2 settings to reset the coupon status. Where can I find those settings? Coupon builder Select "Advanced settings" on the left and you will see reset coupon after validation and reset coupon after expiration Now you'll find : Time to reset coupon after validation Time to reset coupon after expiration ![](https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_1
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How do I display unique promo codes / own imported validation codes on my coupon?
To **** on the validation page of your coupon, go to Validation methods in the After Claim in the coupon builder and enable Display your own imported validation codes:. A button will pop up next to it where you can manage/upload your own unique codes C
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How do I change the description on my coupon?
To change the description of your coupon, go to 'General Settings' on your coupon builder and select the 'Description' tab.
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Where can I change the language of the coupon?
Our coupons have multi-language support. We already support 20+ languages. By default the language is based on "auto-detection" based on the user's browser language. You can setup a fixed language instead of auto detection. Edit campaign Go to 'General Settings' Here you'll see: "Campaign language"  where you can turn on 'Ask customer GPS location'. If customers allow their GPS to be turned on then you will be able to see on your statistics CSV file where they have opened and claimed your coupon.
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Can I receive an email notification if a customer has claimed and/or validated their coupon?
Yes, that is possible. To do this go to advanced settings of your coupon builder (NOTE: this is only possible if you have Silver or Gold subscription) As second and third option you will see 'Notify by email after each claim:' and 'Notify by email after each validation:' There you enter your email addre
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How does the layout section of the coupon builder work?
In the layout section of your coupon builder you can change the look and feel of the coupon the way you want it to be. Here is a guide about the layout section Coupon Style Choose the style of your coupon. These are the style that we have: Logo Upload the logo of your company or the company you work with
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my coupons show "this is a protected coupon", how can I disable this?
Have you ever been denied access to a coupon while this message popped up? Then you probably have 'single-use coupon mode' enabled. Follow my lead to disable it! You need to have the exact access URL for access to the coupon. It prevents your coupon from being used multiple times by the same person. How can I disable this feature? 1) QUICK FIX Open the specific coupon in the coupon builder. Navigate
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How do I change the coupon value on my coupon?
To change the discount value of your coupon, go to Validate options under 'After Claim' on your coupon builder. Under 'Show the coupon value' you are able to change the discount value text to something else Here is how the text look like on the detailed coupon information after claim  to have it activated in your account. Here's how to use the feature properly! **(1) If you requested the feature, it will pop-up at the left-sid
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[VIDEO] How to create a coupon?
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How to change the date format of your campaign
It is possible to edit the date format for every campaign individually. Follow my lead on how you take care of this. Open a campaign (coupon or voucher) in the builder. Navigate to general settings. The date format feature is located just below the 'Timezone' setting. Press on the drop-down to select the date notation of your preference. Beware of: the date format affects all date notations
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Can Coupontools design digital campaigns/coupons for me? How does it work?
It is possible to hire our graphic designer Dena, to create outstanding digital campaigns for you. If you're looking for beatiful campaign designs, you can add an order. How do you this? Log in to your Coupontools account and press 'add order' in your dashboard. Another option is to get in touch with us and provide us all necessary details regarding your digital campaign. Here's how it works: Old builder  and scroll down. Enable 'share coupon' (2). Set up a button text. (3) Where will the button be displayed on the coupon? On the after claim page. Right below the save and redeem button.  Navigate to the Coupon overview (1). Select the 'actions' dropdown list (2). Select 'duplicate' (3). The modal below pops up. Ente
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How to send location-based push notification to a coupon saved in a mobile wallet
It is possible to send push notifications based on the user's location. There are 2 requirements in order to do this. Follow my lead to set it up! Open a digital coupon in your coupon builder. Open the general settings (1) and click on locations (2). Press 'add location' (3)  expiration date for your coupon
All digital campaigns designed with Coupontools, should have an expiration date before going live. Follow my lead to set up a (flexible) expiration date. There are 3 types of expiration dates: 1) the fixed expiration date. 2) the flexible expiration date 3) the expiration date after the claim was completed. 1. Fixed expiration date Campaign becomes unavailable after this date. People can't redeem your coupon anymore. Open your coupon in the coupon builder. Navigate to the 'general settings'
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Features you can't adjust while your digital coupon is active
There are a few features in the coupon builder you can't adjust anymore when you switch your digital coupon's status from 'example' to 'active'. Why? That's because when you launch a campaign, all campaign data is stored in our databases. If you adjust these critical features while the campaign is active, it disorders and changes the current campaign flow. Those features will be locked as soon as you switch your campaign's status from 'example' to 'active'.  start date for your coupon
It is possible to set up a fixed start date or flexible start date for your coupon. The start date is the date your coupon will become available. Before the start date, users who stumble on your coupon get the modal below and the opportunity to receive an email notification when the coupon becomes available. This is what the modal looks like: 1. The fixed start date It's a fixed date in the future when t
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Can I limit the number of opens / user interactions for a coupon?
Yes, that's possible. Our billing works based on user interactions. So we give you complete control of how you would like to use them. Follow my lead to learn how to set up a limit on the number of opens. Why would you do it? To prevent that you or the businesses your launching campaigns for exceeds the maximum number of user interactions in
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How to create a coupon that jumps directly to the validation page
It is possible to skip specific pages on the coupon and jump immediately to the validation page. Follow my lead to learn how to configure it. Open your coupon in the coupon builder. Let's disable the first page: the home page. Navigate to 'home page' and disable the home page. Make sure that you don't require any claim actions (1). Select 'no action required' (2).  . Go to 'share settings' (2). Select 'custom image' in the 'image shared on Facebook' dropdown (3). Before uploading your custom image (4), learn more about what size you should use for the desirable result (4).  https://digicpn.com/p/1a2b3c/d7b6ysd9kbjg9pykiy3qb -> the suffix i
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Where can I adjust the terms&conditions text on my coupon?
Where can I adjust the terms&conditions text on my coupon? You can adjust those in the general settings, and select "terms" on top.
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How can I setup split payment transfers with Stripe or PayPal?
How can I setup split payment transfers with Stripe or PayPal? _Example usage: _ You are building a voucher for a client and you want to transfer 90% to the client's account and 10% to your own account. Manually: You can collect all payments into your own Stripe or PayPal account and pay the balance weekly or monthly to your clients. You can view and export all purchases per voucher in our detailed statistics. Read here how to export all data: https://help.coupontools.com/en/article/ho
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Can I use your coupons as a landing page for a PPC ad?
Can I use your Coupons as a landing page for a PPC ad? Sure you can use Coupontools Coupons combined with your ads. With Coupontools Coupons as your landing page you can track back your ads from an ad click to an in-store validation. In this article I'll give you our best practices. Which URL to use? All our Coupons are HTML5 and have a unique URL for every campaign. You can use that URL as a landingspage. Please note you can also use UTM tags in Coupontools to track each individual C
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How do I add or remove the icons for website, facebook, phone and email on a coupon?
In this article we will show you how to remove or update social media and other icons of your coupon. Go to the coupon builder. Go to Advanced Settings on the left menu of your coupon builder. In the Advanced Settings section you will see Company and Social Media. Company Here you can add the URL of your website , email address, phone number and/or WhatsApp icon on the coup
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Can I setup my own local payment provider to accept payments in coupons?
Yes you can setup your own payment provider. You can see below how that works: Create a coupon and select claim method "make a payment". Select as payment method: "custom URL". Enter here the URL where you want to develop your own payment integration. Example: https://www.yourdomain.com/pay.php Consumer view: The the consumer opens the coupon and on the payment page we will redi
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How do I setup extra buttons on my validation page of my coupon?
To setup extra buttons on the validation page, navigate to Validation methods under After Claim of your coupon builder. If you scroll down a little bit you will eventually see 'Show a redirect button (1),(2),(3) and (4) ![](https://storage.crisp.ch
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The coupon preview image is broken or incorrect. Can I update it?
Yes you can. Go to the coupon overview , edit the coupon. Make a very small change to your coupon title or subtitle by going to Homepage on the left menu of your coupon builder. Save it Remove your last update and save it again. If you now go back to your overview, you'll see a "preview image coming soon" screen for that specific coupon. After 5-10 minutes you should see a new correct preview image.
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