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Information how to distribute your coupons through SMS, email, websites, etc
Can I see how many times my app has been downloaded?
In order to see how many times your app has been downloaded you can use our app Manager. If you purchased an IOS & Google app from us you'll see the app manager in your dashboard. If you have a white label app that is made by us but you don't have the App Manager, then you can always send us an email or a message to the chat support and we will enable it for you. Analytics Click on the 'Analytics' button to see your app downloads. You can see this button on the top left of your App Manag
Can I use UTM Parameters combined with coupons?
Why UTM parameters? By tagging your URLs with UTMs, you can get a good understanding of how your visitors interact with your website. Here’s how these parameters appear at the end of your URL. UTM parameters are stubborn entities that stick to your links, even when you switch to different networks and mediums. That means if a visitor picked your coupon (tagged with a UTM) from Twitter to share on Facebook, it would still count as a share from Twitter. How to create my UTM paramete
Which coupon distribution channels can I use?
Coupontools is a cross-media platform for coupon distribution across all marketing channels. Email You can send email campaigns from our dashboard or connect with Mailchimp SMS We have an advanced SMS software integrated You can schedule bulk SMS campaigns and setup auto responders. Social media Share your coupons on social media; Facebook, Twitter, Facebook Messenger, Whatsapp and Linkedin In apps You can integrate our platform in your existing IOS & Google Play
How can I integrate coupons in my website?
Our mobile coupons can be integrated into (mobile responsive) websites. Our platform automatically generates banners and iframe HTML code which you can embed in your website. Banner integration We offer different banner formats which you can integrate in your website. The banner acts as an image on a website. If the user clicks on it then they will be redirected to the coupon link. !(https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/image_hspcq2
What is coupon retargeting and how does it work?
How to setup the website pop-ups?
You can create website pop-ups from the "Integrations" page. What is the difference between the types? Exit Intent: You can trigger the Popup when it seems like your visitor is about to leave your webpage. Scroll Intent: You can trigger the Popup when your visitor scrolled a certain % of your webpage. !(https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0c00/scrolli
What are your SMS (text) message rates?
We have a different price setting per country. Check here our SMS outbound messages rates and our virtual SMS number availability: https://www.coupontools.com/en/sms-marketing-pricing
How can I share a coupon on my Facebook page?
If you want to share your coupon on Facebook, follow these steps: Click on compose post Copy and paste your coupon link address on the post. Please note: the URL has to be similar to our example below. Read here more about which URL to share: https://help.coupontools.com/en/article/how-do-i-share-a-coupon-on-social-media-7k0ucp/ !(https://storage.crisp.chat/users/helpdesk/website/4c4cc617dc0a0
What is the correct URL to distribute my coupon to my customers?
Multi use coupons If you want to share your coupon to your customers, make sure that you copy the URL like this: https://digicpn.com/p/dzdvsj This is a multi-use coupon URL. If you share the link like this then everyone will have access to it. Watch out: If you share the link like this: https://digicpn.com/z/dzdvsj/ecamoshxyx3vbufg1oa7o then you will see that it is a much longer URL and this is incorrect. Th
How do I send push notifications to everyone who downloaded my app?
If you purchased an app created by Coupontools we'll provide you an app manager dashboard which allows you to send Push Messages. In order to send push messages to your customers on your white label app you first need to have the App Manager. Here is a step by step guide: Click on the 'Push Message' button on the top left your App Manager dashboard Click on the 'Add' button to add a new push messag
How to setup my Google Firebase account to enable push notifications for my app?
This article provides a step-by-step guide on how and where to: Create a Firebase account. Create a Firebase project. Find your Firebase Project ID. Find your Firebase Server key. After completing the steps below, you will have successfully set your app up to be published with Firebase push notification support. Navigate to https://firebase.google.com/. Click Get Started. Login with your Googl
Can this software work with any brand WiFi?
No, you need a WiFi marketing software or WiFi router that is capable to redirect a WiFi user to a landingspage. How does it work? Coupontools is created in HTML5. Our coupons and coupon directories are accessible with a URL. Our solution will be used as the landingspage which your WiFi users will see when they access your WiFi. https://www.coupontools.com/en/wifi-marketing
Who owns the app?
We build the app, you provide the content, and you’re responsible for that content. The app’s code remains Coupontools's intellectual property. Coupontools makes no claims on revenue streams from selling the app or from products sold in the app. The app will be published with your own Google Play & IOS developer license. We use template based apps and cannot provide APK codes. We invoice our app maintenance fees once per year. The renew date is the same date as we succesfully published the ap
Can I create a dynamic URL or dynamic QR code for a campaign?
By default each coupon campaign has a static URL (example: digicpn.com/p/abc123). A "smart link" is a dynamic URL that can be adjusted at any time from the dashboard. By adding a dynamic smart URL instead of a static URL you have the full control of your connected URL. If you work with beacons or QR-codes we advice you to use a smart URL so you can monitor and update the URL at any time. How to create a smart link? Go to "integrations" Select "smart link" S
How to share a coupon on Instagram?
Instagram does not support URLs on posts but you can link an Instagram Story. How does it work? This link enables you to post exciting content regarding a new product, service, or event, and then encourage those users to "swipe up for details" on your Instagram story This will also work for coupons or coupon directories because our platform is web based. Here is h
How do I share a coupon on social media?
The correct way to share a coupon on social media is to copy and paste the link from the campaign overview. The URL will look like this URL: https://digicpn.com/p/r6hv7e NEVER share a coupon URL like this: https://digicpn.com/z/r6hv7e/5248a55d33jefgd46tf3t It will not work because you are sharing a individual coupon session URL This URL is a URL including the u
Do you provide SMS shortcodes too?
No, we do not sell SMS shortcodes. We use virtual SMS numbers (long numbers). If you own a shortcode, we are able to integrate your own shortcode into our software. Additional costs apply. Contact us by email to email@example.com to make a quote for integration.
How can I limit one coupon per email receiver only?
Our email integrations always have a limitation of one (1) coupon per receiver. Which email marketing software do you support? Mailchimp Activecampaign YMLP (your mailing list provider) Our integrated email marketing tool (Sendgrid, Mandrill, Sendinblue) If you use our integrations you can also track opens, claims and validations in our dashboard statistics.
USA : SMS Features & Restrictions
The USA has very specific messaging restrictions and a direct connection is necessary in order to ensure message delivery to the numerous networks. **Sender ID ** All SMS sent to the US must originate from either a U.S. pre-approved long number or short code that is associated with your Coupontools account. Alpha sender IDs are not supported. You are able to purchase your own dedicated SMS number from our dashboard. If you need more traffic/day you can purchase multiple numbers. **Other featur
How to create single-use coupon codes for your Amazon webshop?
In this article we'll show you how you can create single use coupon codes in amazon. In another article we'll show you how you can use those single use coupon codes combined with our Coupontools software: http://help.coupontools.com/coupon-distribution-and-integration/other/can-i-use-coupontools-coupons-for-my-amazon-webshop How to create Amazon coupon codes We begin the set-up process on the Advertisements > Promotions page that looks like this: !(https://storage.crisp.chat/users/help
What happens if someone makes a phonecall to my virtual SMS number?
By default: nothing. To receive calls you can setup a call forwarding number in the settings from your virtual SMS number. go the "settings" from your virtual SMS number go to "call forwarding" add your number in international format without leading +
Can I receive replies on my text messages?
By default you can only send messages but not receive answers (1way communication). In most countries (USA, Canada, Europe) we provide Virtual SMS numbers which allows you to receive answers on your messages and setup autoresponders. Check here the list of available countries + pricing: https://www.coupontools.com/en/sms-marketing-pricing Once you purchased a virtual SMS number your SMS integration account has a SMS inbox. You can also f
Can I setup an auto-responder?
Yes, if you have a dedicated SMS number you are able to setup an autoresponder. How? Go to the SMS integration Go to inbox Go to your numbers (if you do not have a dedicated number first purchase it) Click 'manage advanced settings' for your number Here you can add autoresponders
Do you have a built-in SMS software?
Yes we have a built-in SMS platform to send coupons by SMS You can see here how it looks like: Here is a link that redirects you to our SMS pricing page: https://www.coupontools.com/en/sms-marketing-pricing Need large volume pricing? Send an email to firstname.lastname@example.org if you want to send out high volumes of SMS messages to your customers. We will create a quote for it and send it to you. Imp
Do I need to publish a store update if I want to add more coupons?
No, you don't need to republish your app again to add or remove coupons. From the controlpanel (coupon directory) you can add or remove coupons to the app. You can also temporarily disable a specific coupon and you can manage the categories. Updates are immediately live in the app.
How to clear Facebook's image cache?
Facebook caches preview images the first time you post or share a coupon on your Facebook timeline. Why? While this can be somewhat annoying at first, Facebook does it to keep the sharing between users running smoothly. You can imagine the speed impact if Facebook spent time re-loading the same image each time it was shared from person to person. To avoid this, Facebook saves one copy of the image (related to the URL) and allows everyone to reference the cached version. This cache is stor
How do I send an SMS coupon to a group of receivers
Click on 'Login' and you will be redirected to 'mysms.software' on a new tab. !(https://storage.crisp.chat/users
Which iOS and Android versions do your white label apps support?
What is a "white label" native app? A white label native version of a coupon app is a native mobile app with your own branding. The installation and use of a white label native app is similar to the millions of other apps in the app store. What platforms are supported? Both iOS and Android are supported for white label native apps. Which iOS and Android versions do your white label apps support? Our White Label apps support **** versions from 11.X and higher.
How do I distribute my coupon through SMS to 1 receiver?
' Click on 'Login' and you will be redirected to 'mysms.software' on a new tab. !(https://storage.crisp.chat/users/he
Where can I see the responses if someone responded to a sent text (SMS) message?
Go to "integrations" and select "Sms marketing" Select "inbox" and "Your numbers" and "View inbox" Here you can find all replies on sent messages. Want to receive an email notification each time someone responded to your sent messages? Select "settings" and select "add auto-responder rule" You can setup here a rule that auto-forwards all incoming messages to an email address.
How do I import a list of my contacts on my SMS integration?
To add a list of contacts on your SMS integrations, go to 'My contacts' on the left menu and select 'Import'. Select 'Advanced import' if you have a CSV file of all your contacts. After you have imported your list then you will be able to select that list for your group SMS.
I want to use my own email or SMS provider/software to distribute the coupons?
I want to use my own SMS provider or software to distribute the coupons? Yes, if we do not have an integration yet you can still use your own provider to send the coupons by email or SMS. There are 5 possibilities: 1. distribute multi use coupons Each coupon has a multi use URL. You can use that URL in your SMS or email body. It is the same URL for every sms/email. Disadvantages: You cannot track redemptions per phone or email address. It is not single use. Recipients can share
How to integrate coupons with my Shopify webshop?
Yes you can combine our coupons with your Shopify webshop Step 1 - setup the discount codes in Shopify With this plugin you can create or import bulk discount codes in Shopify: https://apps.shopify.com/bulk-discount-generator Step 2 - setup the discount codes in Coupontools You can import these discount codes in your coup
How to set up a WiFi Marketing campaign
It’s possible to distribute your digital campaigns through your WIFI network . You don’t know how to start? This article will explain how to set it up properly. The first thing that you’ll have to do is creating digital coupons, vouchers loyalty cards or coupon directories. When that’s done, you easily add the campaign URL to router. Where do I find my campaign URL? Navigate to your campaign builder. Press ‘Preview’. The URL above the QR Code is the unique campaign URL. ![Campaign URL]
How to set up an NFC Mobile Marketing campaign
It’s possible to distribute your digital campaigns through NFC tags. You don’t know how to start? This article will explain how to set it up properly. The first thing that you’ll have to do is creating digital coupons, vouchers loyalty cards or coupon directories. After that, you can easily add the URL to the NFC tag. Where can I buy NFC tags or stickers? Easily search for NFC solutions on the web. It can either be a sticker, a tag, a card,.. Where do I find my campaign URL? Navigate
How do I embed a coupon in my WordPress website?
Make sure that Auto iframe is installed as a plugin for your Wordpress website. https://wordpress.org/plugins/auto-iframe/ If the plugin is installed, go to the launch section of the coupon you would like to embed in your WordPress website. In the Launch section you will find 'Website & App Integration'. Copy the iframe link from WordPress integration and paste it on your WordPress page. The system wi
How do I setup a Smartlink?
By default each coupon campaign has a static URL. A smart link is a dynamic URL that can be adjusted at any time from the dashboard. By adding a dynamic smart URL instead of a static URL you have the full control of your connected URL. To setup a Smartlink, navigate to the Launch section of your coupon builder and select Smartlinks Press '+ New smartlink' and a pop up modal will show up wher
How to resell SMS services / assign SMS credits to sub accounts?
If you're reselling the Coupontools platform, your subaccounts will need balance to send out their digital campaigns. This are the guidelines for main accounts on how to take care of it. **First of all, the main account has to provide access to the subaccount to the SMS integration. How do you do it? ** First you'll have to allow the integration for your subaccounts Go to your sub account manager. Navigate to the subaccount, press 'edit'. !(https://storage.crisp.chat/users/helpdesk/websi
How is opt-out managed when sending SMS from a US Toll free number?
What happens when a user sends stop to my toll free number? The Opt-out flow for US toll free numbers is mandated by the US carriers and it is as follows: A user sends the word 'STOP' to the toll free number. The carrier sends the following outbound message to the user: 'NETWORK MSG: You replied with the word "stop" which blocks all texts sent from this number. Text back "unstop" to receive messages again.' Any subsequent MT messages sent from the toll free number will fail with error code
How can I fix errors on my landing pages?
The landing pages builder has a specific security measurement to prevent you from launching unfinished landing pages. But how do you solve the errors? I have guided the most common errors with appropriate solution just below. On the screenshot you see where to find the errors. As you can see, I don't have any errors at the moment. If you might have any, the amount of errors will be visible in the icon.
How do I add balance / credits to my SMS account?
How to add balance/credits to your SMS account Start from the Coupontools dashboard. Navigate to 'Integrations' (1). Please select 'more info' just below 'SMS Marketing' (2) Select 'Add balance' (3). Indicate for how much money you want to buy credits/balance. !(https://storage.cris
Facebook Debugger Tool
Facebook has automated caching for images. If you made changes to a coupon it might not be visible on Facebook because they already added the old image to caching. Facebook has a debugger tool to update the cache. Here is the Facebook debugger URL: https://developers.facebook.com/tools/debug/
How do SMS Coupon URL Link Previews Work on Mobile Devices?
How do SMS Coupon URL Link Previews Work on Mobile Devices? Some mobile devices are capable of displaying previews for links contained in SMS messages. When messages that contain a URL are received on these devices, they may be rendered in the messaging application with a preview of the linked page. This behavior is controlled from the phone or its software, and can not be affected by Coupontools or the carrier.
Canada : SMS Features and Restrictions
Canada has very specific messaging restrictions and a direct shortcode connection is necessary in order to ensure message delivery to the numerous networks. Coupontools ** does not have a Canadian Shortcode** and cannot delivery marketing SMS messages to Canada. Coupontools can provide US Toll free numbers for non marketing content only U.S. Toll free numbers: Toll Free numbers can deliver to all Canadian carriers. Delivery Receipts: You will receive network delivery receipts instead of han